F.A.Q.

What is the procedure for an experienced climber to come and climb at TCA?

You need to demonstrate your safety skills and pass a belay test.

Can I show my friend how to belay?

No, only TCA instructors may teach within the facility.

How can my kids climb at the TCA?

"Kids Love to Climb" program is offered every Saturday from 10-1pm and it is a great way to start for children ages 6-12 starting from $20/hour.
The Kids Training Courses are available for kids ages 4 – 16 and are available from 4 classes -13 classes starting from $32/climber.
Finally, parents can take the Beginner Lesson or Autobelay lesson and then they can take care of the kids and climb too if they wish.

The Beginner's Lesson is also available for children 13 years or older.

If I don’t know anybody can I still climb, and how can I find a climbing partner?

The TCA staff will be happy to introduce you to our members. We also have 10 Autobelays with 22 different climbs and you can always warm up and try our different bouldering terrains.

Do you have gift cards?

We offer Gift Certificates for all programs and memberships.

When are Intermediate, Lead and Advance courses offered?

We run them on weekday evenings and they are scheduled according to the availability of all participants.

What is your cancellation policy?

Cancellations, Changes, and Refund Policy 

All bookings can be changed and cancelled with at least 14 days-notice, and are eligible for a full refund with no administration fee.  There is a $15 administration fee for bookings changed or cancelled with less than 10 days-notice and are eligible for a full refund.  Bookings changed or cancelled with less than 72-hour notice are subject to $15 administration fee and 50% of the balance will be refunded and the other 50% will be issued as a credit for future bookings.

How old do I need to be able to belay?

You have to be 13 years or older and successfully complete a Beginner’s Course or pass the belay test.

Do you offer Birthday Parties and how long are they?

Birthday parties are 1 hour and 45 minutes long. For more information check out the programs button and kids programs.